Digital Delivery Policy

Last updated: September 27, 2026

1. No Physical Shipping

Friendse is a 100% digital marketplace. Every listing is either a digital product (files, source code, templates, license keys, etc.) or a skill / service delivered online. Physical items are not sold on Friendse, so nothing is ever shipped or couriered, and there are no shipping fees, customs duties, or courier delays to worry about.

2. How Delivery Works

• Digital products are handed over as a download link, cloud/drive link, repository access, license key, or direct in-app delivery — as set by the Seller on the listing.
• Skills / services are delivered by the Seller carrying out the work and communicating with the Buyer directly.
• An order is only marked Delivered once the Seller has actually sent the access details or completed the work.

3. Delivery Issues

• Not delivered: report it from your order page if the Seller hasn't sent access or completed the service within the expected time.
• Broken link / access not working: contact the Seller first; if it isn't resolved, report the order and our team will mediate.

4. Related Policies

See the Refund & Return Policy and Seller Policy for how delivery disputes and refunds are handled.

5. Contact

Delivery questions: [email protected]