Seller Policy

Last updated: September 27, 2026

1. Seller Responsibility

Sellers on Friendse are independent businesses. You — not Friendse — are fully responsible for your products, listings, pricing, digital delivery, customer service, returns, and compliance with all applicable laws (including tax, consumer protection, and product safety laws).

2. Listing Rules

• All listings must be accurate, truthful, and not misleading (photos, description, price, stock).
• You may only sell items you have the legal right to sell — no counterfeit, stolen, or infringing goods.
• Prohibited items (see Terms of Service, section 4) must never be listed.

3. Order Fulfillment

• Dispatch orders within your stated handling time.
• Provide tracking where available and respond to Buyer messages within 3 business days.
• Honor your stated return/refund policy and our Refund & Return Policy.

4. Fees & Payouts

Any platform commission or service fee will be disclosed in your seller dashboard. Friendse may deduct refunds, chargebacks, or penalties from payouts where a Seller violates this Policy.

5. Enforcement

Violations may result in listing removal, payout holds, account suspension, or permanent termination. Friendse may report illegal activity to authorities.

6. Indemnity

Sellers indemnify Friendse and its team against any claims, fines, or losses arising from their listings, products, or conduct on the Platform.

Contact

Questions about this policy? Email [email protected] and include your username so we can find your account.