Safety Center
Last updated: September 27, 2026
This page explains the safety tools that already exist on Friendse and how to use them. If something on the platform worries you, every option below is available to you right now.
Keeping your account secure
- Access code sign-up. The platform is invite-based: a new account needs a valid access code, which keeps mass-registered and automated accounts out.
- Two-factor login. You can enable two-factor verification on your account so a password alone is never enough to sign in.
- Session control. Always log out on shared devices, and never share your access code or verification code with anyone — our team will never ask for it.
- Privacy settings. Your profile privacy controls decide who can find you, follow you and message you.
Reporting content and people
Posts, Status uploads, videos, comments, Groups, Pages and Shop Sphere listings can all be reported from their own menu. A report goes to our moderation queue with the original content attached, so the reviewer sees exactly what you saw.
- Report anything that breaks the Community Guidelines — harassment, hate, nudity, scams, violence, spam or impersonation.
- Paid promotions must also follow the Boost Policy; boosted content that breaks it is removed and the boost is stopped.
- Copyright or trademark problems are handled under our Copyright & IP Policy.
- You can block a member at any time; blocking removes their ability to contact you or interact with your content.
What happens after a report
Reported items are reviewed against the Community Guidelines. Depending on what is found, the outcome can be: no action, removal of the content, a restriction on posting, removal of monetization or boosting eligibility, or suspension of the account. Repeat and severe violations move straight to the strongest action.
Appeals
If your content was removed or your account was restricted and you believe the decision was wrong, you can submit an appeal from the notice you received. Appeals are reviewed by a person, and you are told the result. Only submit one appeal per decision — duplicates slow the queue down for everyone.
Shopping safely on Shop Sphere
- Read the listing fully, including delivery time and the seller's own terms, before ordering.
- Keep the conversation and the order inside the platform — off-platform payment requests are the most common scam pattern.
- Order problems are covered by the Refund & Return Policy and the Digital Delivery Policy; sellers must follow the Seller Policy.
- Report any listing that looks fake, unsafe or misleading instead of buying to "check".
Protecting minors and vulnerable users
Sexual content involving minors, grooming, and content that puts a child at risk are never allowed, are removed on sight, and lead to permanent removal of the account. If you see it, report it immediately rather than sharing or quoting it.
If someone is in danger
Friendse is not an emergency service. If there is an immediate risk to someone's life or safety, contact your local emergency services first, then report the content to us so we can preserve and review it.
Need help from a person?
Use the Contact page. Include links or screenshots so we can find the exact content you mean. You can also email us directly at [email protected] .